Customer Reviews


"We had no choice but to call Roto Rooter in the middle of the night with a flood emergency in our basement. Within the hour we had a crew from Roto Rooter at our front door. They were professional, kind and worked very hard. They didn’t leave until the job was 100% done and we were able to go to bed with peace of mind. Thank you again to these men and to the entire Roto Rooter team!! We appreciate you not gouging us because we had to use your emergency service in the middle of the night."


Marisa M.

"Third time I've used Roto-Rooter for different issues. Very quick response time and job done right! They have all the right tools and experience. I won't hesitate to call them again if needed (hopefully not)."


Frank P.

"We had a water leak in our front lawn that came from main water line into our house. We called Roto-Rooter as they came recommended by a family member. They came quickly and offered a dig-free solution to find the leak without having to dig up and destroy my front yard and garden. Once the leak was found, they dug a small hole to repair the line and replaced everything the way they found it. You would never know that they dug a 3 x 5 hole in my front yard and garden to repair the line. I would highly recommend them!"


Andrea H.

"After they were recommended to me by a neighbour, I've called this Roto Rooter location for plumbing help several times over the years. It’s ALWAYS consistent and excellent service. Today, Christopher came out to my property again. He took the time to explain the problems, offer solutions/options, and work with me to make cost-effective decisions on the work to be done. No surprises, excellent work, good follow up. Highly recommend this location for honest and hard working service."


Sharron F.

"We had root intrusion and a blockage at our 90-year-old Toronto home. Ironically, it was not the old clay pipe that was the problem, but the plastic pipe that replaced the old clay trap back in 1985. It had been badly connected to the clay, and dipped in the middle so it could never drain. Serba from Roto-Rooter diagnosed the problem with the video camera, and provided a quote for the excavation. The crew (Terry, Ivan and Dimitri) arrived on time and were all competent and insanely hard working. They were meticulous and did not cut any corners. Even when an ancient pressurized water line ruptured in the trench, they pounded the old line shut, and I called the City. Watching the city workers who were idle 90% of the time and, in one case, staggeringly incompetent, made the work ethic and competence of the Roto-Rooter crew even more remarkable. If every contractor was as good as these guys, life would be sublime. I will always call Roto-Rooter for these kinds of problems. They have not let their success and growth diminish the quality of their work. They deserve their success."


Alastair G.
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